Last updated: September 17, 2017
The Site may contain links to third parties' websites. We're not responsible for the privacy practice or the content of those websites. Therefore, please read carefully any privacy policies on those websites before either agreeing to their terms or using those tools, services or websites.
While using the Site, there may be points in time where you are required to share personal information with us. For example, in order to send a booking request or inquiry from you to a property owner or manager, we may need to know all or some of the following: your full name, telephone number and e-mail address. We may also gather information from cookies or web beacons. You can find out more about how they operate in the relevant section of this policy below. We may also collect IP addresses, mobile device identifier details, your location, navigation and click-stream data, the time of accessing the Site, properties you viewed, what you searched for, the duration of your visit, and other details of your activity on the Site. We may obtain data from you either by you inputting your personal details or by the automatic collection of information about you as you use the Site.
We do not knowingly collect or process data from anyone under the age of eighteen (18) years old.
Our primary purpose in collecting your personal data is to provide you with the services you request and those that we believe will optimize your use of the Site. By using the Site, you expressly agree that we may use your personal data for contact purposes, assistance with services, website customization and improvements, record keeping and identity verification.
At the sole discretion of the Site, we may choose to gather information regarding site performance and traffic that we may share with third party service providers to help improve the aforementioned areas.
In general, cookies help us provide you with a better website experience as we can tailor the Site to meet the needs of our visitors. You have the option to choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
Cookies may be connected to advertisements from third-party vendors and display ads on various other websites you visit. You acknowledge and accept that we have no control over the data collection by these third-party vendors.
At the sole discretion of the Site, we may choose to disclose your personal data to enforce our policies, where it is necessary for legal purposes or to protect our interests or property.
We may offer newsletters or other communications that users are able to opt in or out of with regards to the different communications. Users are free to cancel their subscription to these communications at any time, although it may take a short while for the changes in your preferences to become effective.
We may also use surveys to collect information about our users. These surveys may be used to improve the overall experience of visitors to the Site and completion of such surveys is at the sole discretion of the users that submit the surveys.
Travelers may send inquiries to property owners or managers via clickable links or forms on the Site. If you choose to send an inquiry or booking request through these links of forms, your personal information, including your email address and any other information you supply (unless the Site specifies otherwise), will be visible to the property owner or manager in question so that they might reply directly to you. Your details may also be sent to us and we have access to those communications even if you contact the property owner or manager directly.
We take reasonable measures to protect any data that is collected through the use of the Site or by other means. However, it remains your responsibility to protect your data from being accessed by protecting your accounts with the Site through secure passwords and limited sharing of account access.
You should keep all of your account details secure. If you think that any of your accounts has been compromised, you should change your account credentials with us as soon as possible.
We will never ask for your account information through an email. Therefore, if you receive an unsolicited email requesting this type of information, do not reply to this email. We do not ask for this type of information in an email. Do not provide the information or click on the link.