Payment Terms

DEPOSIT: To reserve the unit, we require 50% payment upon confirmation of the reservation, with the balance and security deposit due 60 days prior to arrival (90 days for December, January and 10+ day rentals).

Security Deposit

Guests will be required to submit $250.00 (USD) as a security/damage deposit. Your Security Deposit is fully refundable within 7 days of departure, provided the following provisions are met in accordance to the Rental Agreement.

Release of Liability

CHECK-IN is 3:00pm / CHECK-OUT is 11:00am. No early check-in or late check-out unless previously arranged.
‎NON-SMOKING: This is a non-smoking and non-vaping unit. PLEASE REFRAIN FROM SMOKING IN THE CONDO AND ON THE LANAI.
PETS  are NOT permitted in rental units.
Must be 21 years of age to rent this condo.

PAYMENT:  To reserve the unit, we require 50% deposit of reservation total due at booking, with the balance due 60 days prior to arrival date (90 days for holiday and 10+ nights rental). 
A $100 administrative fee will be charged for all cancellations. Deposit may vary for extended stay of 30+ days. Failure to submit final payment in the required number of days prior to arrival, may result in a cancellation of the reservation. Cancellation fees would apply (see CANCELLATIONS below).

TRAVEL/TRIP INSURANCE: Travel coverage & protection is highly recommended. We do not provide refunds for Unforeseen or Unfortunate Events or cancellations within 60 days of arrival (90 days for reservations December, January and 10+ nights). Guest is aware of his/her right to purchase travel insurance and has made a decision involving travel insurance with respect to this booking, for which the property owner is not responsible. No refunds or altered reservations will be given due to an upcoming or current storm while guests are in residence or due to flight cancellations. No refunds or altered reservations will be given due to an upcoming or current sickness, epidemic or pandemic prior to guest arrival or while guests are in residence or due to flight cancellations. We highly encourage travel insurance.

CANCELLATIONS: Guest(s) must cancel 60 days prior to check-in date to receive a refund (90 days for holiday and 10+ night rentals). Within 60 days, a prorated refund will be available if we are able to re-rent the unit (90 days for holiday and 10+ night rentals). An administrative fee of $100 plus the 2.9% credit card processing fee from the original deposit, will be charged for all cancellations. Cancellation Policy may vary for extended stay of 30+ nights. That refund would be issued when the final payment of the new renter is submitted.

REFUNDABLE SECURITY DEPOSIT:  A refundable security/damage deposit of $250  minimum is required (holiday, 20 day and longer rentals may require a larger deposit). Our management company will notify us about the condition of the condo after your checkout. This Deposit is fully refundable within 7 days of departure, provided the following provisions are met.

* No damage is done to unit or its contents, beyond normal wear and tear. No linens, towels, glassware or other property are lost or damaged.
* No charges are incurred due to contraband, pets or collection of rents or services rendered during the stay.
* All keys are left inside the unit and the unit is left locked. There is a $25 charge for a lost pool key.
* All charges accrued during the stay are paid prior to departure.
* No early check-in or late check-out unless previously arranged. A $100 fee may be claimed for early check-in or late check-out.
* No evidence of smoking in the condo or on the lanai.
* The Guest(s) is not evicted by the Owner, Owner representative, local law enforcement or the security company employed by Wailea Ekolu. 
* Additional charges may be incurred for breakage, damage, housekeeping charges required beyond normal use, excessive laundry or cleaning. 
Housekeeping required beyond normal use will be billed at an additional $25/hour.
* Maximum occupancy of four (4) persons is not exceeded. No additional guests may occupy the residence over number stated on the reservation.

MAXIMUM OCCUPANCY: The maximum number of guests for this condominium is limited to four (4) persons.
MINIMUM STAY: This property requires a 4 to 14 night minimum stay depending on the time period.
NO DAILY MAID SERVICE:  While linens and towels are included in the unit, daily maid service is not included in the rental rate. Additional housekeeping services are available at an additional rate. 
OWNER ACCESS TO PROPERTY:  Renter agrees that Owner, Owner representative and Wailea Ekolu Village management may access the property with reasonable notice for maintenance and repair.  
TERMS OF OCCUPANCY:  Upon the Departure Date, the Guest(s) shall depart the property address without the necessity of notice from Owner, in good order and condition, remove all personal property; and shall surrender to Owner all keys to the property.   
SUBLETTING:  The Guest(s) shall not sublet the property to another party.
QUIET ENJOYMENT:  The Guest(s) shall behave in a civilized manner and shall be good neighbors respecting the rights of the surrounding property owners/guests. The Guest(s)shall not create noise or disturbances likely to disturb or annoy the surrounding property owners. Creating a disturbance of the above nature may be grounds for immediate termination of this agreement and Guest(s) may be asked by the Owner, Owner representative or Wailea Ekolu Village Association to immediately vacate the premises. Quiet hours are from 10PM to 8AM.

1. An inventory list of furnishings in the premises and personal property provided therein shall be provided to the guest prior to check in. Guest(s) shall immediately notify Owner or Owner's Representative upon arrival if any furnishings or property are missing, damaged or not in working order.

2. The locked closet in the dining area contains owner's personal items. Please be respectful and do not attempt to open.

3. Guests obligations include but are not limited to keeping the premises as clean and safe as the conditions of the premises permit and causing no unsafe or unsanitary conditions in the common area and remainder of the premises that Guest uses. Guests agree not to use the premises for any commercial activities, special events or purpose that violates any criminal law or governmental regulation.  Guest's breach of any duty contained in this paragraph shall be considered material and shall result in the termination of guest occupancy with no refund of any kind.

4. Guests must inform the Owner of their intention to bring children and the specific number.  A child is defined as any person under the age of 18.

5. Security Deposit may be applied by Owners to correct damages and such act shall not prevent the owner from claiming monies in excess of the deposit for correction of damages.

6. No shows, late arrivals or early departures are non-refundable.

7. We occasionally experience outages that are beyond our control. High speed wireless internet and cable are provided as a convenience only and not integral to the agreement. No refunds shall be
given for outages, lack of content, speed or access to service.

8. Guest(s) agrees that Owner and Owner’s agents shall not be liable for any loss of or damage to any personal property in or on the rental premises or stored in rooms or places provided to Guest(s). Please use safe in the condo and lock windows and doors when away from unit.

9. Owner is not responsible for any inconveniences for which Owner has no immediate control and no refund or rate adjustment will be issued for said inconveniences. These inconveniences may include, but are not limited to, the following: (1) pool closure (2) power or water outages; (3) adverse weather and/or road conditions; (4) construction in the Wailea Ekolu Village complex and the surrounding area; and (5) units that are not decorated and/or accommodated to Guest’s individual tastes.

10. Furnishings in the rental are subject to change at any time. They may vary from those represented on the website.

11. Hurricane or storm policy: No refunds or altered reservations will be given due to an upcoming or current storm while guests are in residence or due to flight cancellations. We highly recommend Guest(s) purchase travel insurance.

12. Trip cancellation due to sickness, epidemic or pandemic: No refunds or altered reservations will be given due to an upcoming or current sickness, epidemic or pandemic prior to guest arrival or while guests are in residence or due to flight cancellations. We highly encourage travel insurance.

13. Owner shall not be held liable, or otherwise take any responsibility, for any injuries that may occur to Renter or Guest(s), and/or Guest’s invitee, that is caused or permitted to be caused by the intentional, unintentional, negligent, or careless acts of said Renter, Guests, and/or invitees. The Guest(s) hereby agrees that he/she shall not file any claim, action or lawsuit against Owner(s), their representatives or agents for costs or damages arising from Renters/Guest(s) or their guests use of the property. Renter/Guest(s) agrees to indemnify and save harmless Owner(s), their representatives or employees from any and all liability, negligence on the part of either party, loss, damage, injury or death resulting from the use of the property, its fixtures and contents. Renter/Guest(s) agrees to indemnify and save harmless Owner(s), their representatives or employees from all liability, negligence on the part of either party, loss, damage, injury or death resulting from the use of Wailea Ekolu Village common areas.

14. The Wailea Ekolu Village Association of Apartment Owners reserves the right to evict Guest(s) for excessive noise, unauthorized parties on the grounds or not following the general rules of the property as posted on the grounds and in our information book in the condo. Should Guest(s) be evicted, early departure is non-refundable.

15. In the case of a force majeure event that results in owner not being able to provide the accommodation in substantially the advertised condition, owner reserves the right to issue the guest a full refund of monies paid and then cancel the contract with no further liability. Owner also reserves the right to cancel and issue a full refund in the event of sale of the Property if the purchaser refuses the request of Owner to honor existing contracts.

16. The golf course adjacent to Wailea Ekolu is private property, not part of Wailea Ekolu grounds. Walking on the golf course or golf course path is not permitted.

17. Guest is responsible for all shipping costs for any Lost and Found items that Owner is requested to return to Guest.  Items found and not claimed within 30 days will be disposed of at the discretion of Owner.

18. Owner may terminate this Agreement upon the breach of any of the terms hereof by Guest.  Guest shall not be entitled to the return of any rental monies paid under the terms of this Agreement and shall vacate the Property immediately.

19. Guest(s) agrees to comply with the departure time. If the property is not vacated by checkout time, you consent to removal of all occupants and all belongings from the property and disposing of all belongings at your expense and risk of loss.

20. Please be aware, there is one camera on the outside of the lanai directed toward to ocean view. It does not have sound, nor does it record.

* Quiet hours are 10:00pm to 8:00am.             
* Until confirmed, rates are subject to change.  
* Must be minimum 21 years of age to rent this condo.

House Rules

GENERAL RULES
Check-in time is 3 PM. Check-out time is 11 AM. NO early check-ins or late check-outs, unless specified in your rental agreement. Maximum occupancy: 4 guests. NO SMOKING is permitted in or around the unit, including lanai. NO PETS are permitted. Violation will result in the loss of your security deposit.


AIR CONDITIONER:
Please use the A/C sparingly and intermittently! If you are gone, do NOT have the A/C on. Try to not use the A/C at night while you sleep. Keep your windows and glass blinds open. Turn on your ceiling fans.

OWNERS CLOSET:
The locked closet in the dining area contains owners' personal items. Please be respectful.


GARBAGE:
Ants and the like are a common problem in the tropics. Please keep the kitchen clean from bread crumbs and food spills. Dispose of all trash at least every day.

QUIET HOURS:
Quiet hours are from 10 pm to 8 am. Please be respectful of others. No loud parties, no music outside after 10 pm.

PETS:
No pets allowed.

SMOKING:
Smoking is not permitted inside the unit or on the lanai.

YOUR DEPARTURE:
Check the furniture, closets and washer/dryer for you personal belongings. All furniture should be in the same place as it was on your arrival. Turn down all lights and the air conditioner. Lock all windows and doors.